You can subscribe to Pro, switch between monthly and yearly billing, or cancel — all from the Billing page in Settings. A subscription is a plan you pay for on a repeating schedule. When you cancel, you keep Pro until the end of the period you already paid for, then your account moves to Free on its own.
Before you start
- Managing the plan is the account owner's job. Other family members can view billing but usually can't change the plan.
- Payments are handled by Stripe, an outside payment company. PiggySize never sees or stores your full card number.
- Prices are in US dollars: Pro Monthly $9.00/month, Pro Annual $90.00/year.
Steps
- Go to Settings (opens in a new tab), then open Billing.
- To start Pro from Free, find the Pro plan and pick the Monthly or Annual tab. Choose Start 30-Day Free Trial (if you have not used your trial) or Upgrade, and finish checkout with Stripe.
- To switch between plans while on Pro, pick the other tab and choose Switch to Annual or Switch to Monthly.
- To cancel, choose Downgrade to Free and confirm in the pop-up. You'll see a note that your plan is canceled at the end of your current billing period with no refund for unused time.
- To manage your card or view invoices through Stripe, choose Manage Subscription.
What happens after you cancel
- Your plan is set to cancel at the end of your billing period — the month or year you already paid for. Until that date you keep every Pro feature.
- The Billing page shows Downgrading to Free Plan and the exact date the change happens, plus how many days are left.
- On that date, your account switches to Free automatically. No data is deleted.
- Changed your mind? Before the date arrives, choose Reactivate to stay on Pro and stop the downgrade.
Good to know
- No refunds. Canceling ends future charges only; time already paid for is not refunded.
- Canceling is not the same as deleting. Downgrading keeps your account and data. To remove your account entirely, see "Delete your account."
- Switching to Annual mid-month goes through Stripe, which handles any proration (adjusting the amount for time already used).
- If a payment ever fails, the Billing page shows Payment Failed with an Update Payment button so you can fix your card before losing Pro.
FAQ
How do I cancel?
On the Billing page, choose Downgrade to Free and confirm. You keep Pro until the end of the period you already paid for, then move to Free.
Will I get a refund if I cancel?
No. Canceling stops your next charge. PiggySize does not refund time you have already paid for.
What happens to my data if I cancel?
Nothing is deleted. Your account moves to Free and all your data stays. Pro-only areas lock until you subscribe again.
How do I switch between monthly and yearly?
On the Billing page, pick the Monthly or Annual tab, then choose Switch. The change is handled through Stripe, our payment processor.
How much does Pro cost?
Pro Monthly is $9.00 a month. Pro Annual is $90.00 a year — two months free compared with paying monthly for a full year.